Social Security disability advocate and disability representative mean the same thing, and refers to either a lawyer or a nonlawyer who helps people with their disability cases. An advocate is simply someone who supports you and fights for your cause; in the world of Social Security disability, this means an advocate answers your questions, works with your doctors to get the proper records, represents you at hearings, and generally helps you win disability benefits.
The Social Security Administration refers to all people who help or speak for disability applicants as "claimants' representatives," or "reps." Some disability advocates or representatives are lawyers and some are nonlawyers.
If you decide to hire someone to help you apply for disability benefits or represent you at your Social Security hearing, you can choose either a disability attorney advocate or a nonattorney advocate.
A disability advocate who's an attorney has gone to college, graduated from three years of law school, and passed the state's bar exam to be admitted to the state's bar association of attorneys. In law school, the advocate learned how to spot legal issues and develop legal theories, glean the law from reading prior cases, cross-examine witnesses, and write legal briefs, all of which can help represent a client in front of Social Security.
To act as a nonlawyer disability advocate and get paid from a client's Social Security backpay benefits, an individual must either have gone to college or have training and work experience that's considered equivalent, passed a written exam given by Social Security on Social Security procedures, and passed a criminal background check. Social Security calls advocates who have passed the exam and become eligible to get paid directly from Social Security "eligible for direct payment non-attorney representatives" (EDPNAs).
Both attorney representatives and EDPNAs must complete continuing education requirements each year, and both must carry malpractice insurance.
Attorneys are bound by the "attorney-client privilege," which prevents them from divulging a client's sensitive and potentially embarrassing information. They are also bound by professional conduct rules requiring them to competently represent their clients, charge only reasonable out-of-pocket costs, return phone calls within a reasonable time period (or otherwise respond to your requests for information), and keep you up to date on the status of your claim. If you feel your attorney is violating these rules, you can file a grievance with their state bar. There are no parallel or similar rules or requirements for nonlawyer advocates.
One additional difference: a nonattorney advocate can help you file a claim and can represent you at an appeal hearing, but can't handle your appeal after the Appeals Council step; only a disability lawyer can represent you in federal district court.
For more information, see our article on hiring a disability attorney vs. nonlawyer advocate.
Both lawyer advocates and nonlawyer advocates are regulated by Social Security in the fees they charge, and they generally charge the same fees. Both types of Social Security disability advocates are required to work on "contingency," meaning they get paid only if you win your case.
Whether they are lawyers or nonlawyers, advocates can charge only 25% of the backpay award you receive (the lump sum of monthly benefits going back to when you first became disabled or applied for benefits), up to a maximum of $6,000. Even disability advocates who work for legal aid agencies almost always charge 25% of disability backpay for their services.
In addition, both lawyer and nonlawyer advocates can charge fees for out-of-pocket costs, such as copying and postage.
We surveyed readers about how much they ended up paying their representatives. For the details, see our article with survey results on how much disability advocates charged their clients.
In 2004, Congress passed the Social Security Protection Act of 2004, partially to address the huge backlogs of disability claimants (applicants). The Act temporarily allowed Social Security to pay nonattorney advocates who helped claimants by directly withholding a portion of the claimant's backpay owed by Social Security. The thinking was that there weren't enough disability lawyers available to help claimants, and that allowing nonattorney representatives to represent claimants would help speed claims through the system, since cases would be better developed by the time they came to Disability Determination Services or an administrative law judge. The Act initially approved Social Security's paying nonattorneys for only five years, but it has since been extended.
Your chances of winning Social Security disability benefits or SSI are higher if you're represented by a disability advocate. Both lawyer and nonlawyer advocates know the medical evidence you need to win benefits for your particular condition and the ins and outs of Social Security's rules and shortcuts. Disability attorneys also know how to cross-examine the vocational expert at an appeal hearing and how to make sure you're properly prepared for questioning at your hearing.
This knowledge adds up to giving a leg up to disability applicants who are represented by disability advocates, especially those who are attorneys. In fact, we surveyed readers who had recently been through the disability process, and our results support this conclusion. For details, see our survey results on hiring a nonlawyer advocate and the value of hiring a disability lawyer. (And for more information, see our article on whether you should hire a disability advocate or go it alone.)
If you know anyone who's recently won disability benefits, you might ask if they can recommend their disability advocate. If you get a disability lawyer's name through this route, make sure the lawyer is in good standing with the state bar and not subject to any discipline.
If a personal recommendation doesn't work out, Nolo offers a directory of disability advocates that provides profiles for Social Security disability lawyer advocates in your area. Nolo has confirmed that every listed attorney has a valid license and is in good standing with their bar association.